The Office is open from 08:30-17:00 weekdays and 08:30-11:30 on Saturdays. It is closed on Sundays and Public Holidays.
We ask residents to please make every effort to arrive during office hours. Outside office hours there will be a sign by the front door informing new arrivals of who to contact.
Arrival can be between 8.30am and 10pm Monday – Saturday and between 9am and 10pm on Sundays (no admissions after 10pm).
If you are unable to arrive before 10pm you will have to find alternative accommodation for your first night in London.
From Heathrow Airport
Take the Piccadilly Line of the London underground eastbound from the airport and get off at King’s Cross/St Pancras or Russell Square. From there it is a five minute walk. Alternatively, take the high speed Heathrow Express train (more expensive) to Paddington Station. From there, take either the Circle line or Hammersmith & City line of the London underground eastbound to King’s Cross/St Pancras or get a taxi direct to the Centre.
From Gatwick Airport
Take the Thameslink train to St Pancras International station (a five minute walk from the Centre). You may also take the Gatwick Express train to Victoria station. From Victoria take the Victoria line of the London Underground northbound to King’s Cross/St Pancras.
From Luton Airport
Take the Thameslink train to St Pancras International station (a five minute walk from the Centre).
From Stansted Airport
Take the Stansted Express train to Tottenham Hale station. From there take the Victoria Line of the London Underground southbound to King’s Cross/St Pancras.
Taxis are more expensive than other forms of transport. You are advised to take a black cab which is properly licensed and safe to use. Ask the driver to take you to Thanet Street, WC1 which is just off the Euston Road and runs parallel to Judd Street. You can expect to pay between £40 and £100 to reach the ILSC from one of the airports. From the local underground stations (King’s Cross/St Pancras, Russell Square, Euston) expect to pay about £7.
Walking from St Pancras International or Kings Cross stations
Exit the station onto Euston Road. Cross to the opposite side and walk down Judd Street (O’Neills pub is on the corner). Then take the second right (Hastings Street) and first left (Thanet Street). We are half way along on the right hand side. The walk should take no more than 5 minutes.
Walking from Russell Square station
Cross the road and walk straight ahead down Marchmont Street. Keep walking till you reach the traffic lights where Marchmont Street crosses Tavistock Place. Cross over and keep walking straight ahead. Turn right into Leigh Street and second left into Thanet Street. We are half way along on the left hand side. The walk should take no more than 5 minutes.
Oyster Oyster is a plastic smartcard which can hold pay as you go credit, Travelcards and Bus & Tram season tickets. You can use an Oyster card to travel on bus, Tube, tram, DLR, London Overground and most National Rail services in London. See http://www.tfl.gov.uk/fares-and-payments/oyster/what-is-oyster for more details. You can also use a contactless debit card to pay at the gates.