Our Office is open from 08:30-17:00 weekdays and 08:30-11:30 on Saturdays. It is closed on Sundays and Public Holidays.
We ask new arrivals to please make every effort to arrive during office hours. Outside office hours there will be a sign by the front door informing you of who to contact.
Arrival can be between 8.30am and 10pm Monday – Saturday and between 9am and 10pm on Sundays (no admissions after 10pm).
If you are unable to arrive before 10pm you will have to find alternative accommodation for your first night in London.
Directions To The Centre:
From Heathrow Airport
Take the Piccadilly Line of the London underground eastbound from the airport and get off at King’s Cross/St Pancras or Russell Square. From there it is a five minute walk. Alternatively, take the high speed Heathrow Express train (more expensive) to Paddington Station. From there, take either the Circle line or Hammersmith & City line of the London underground eastbound to King’s Cross/St Pancras or get a taxi direct to the Centre.
From Gatwick Airport
Take the Thameslink train to St Pancras International station (a five minute walk from the Centre). You may also take the Gatwick Express train to Victoria station. From Victoria take the Victoria line of the London Underground northbound to King’s Cross/St Pancras.
From Luton Airport
Take the Thameslink train to St Pancras International station (a five minute walk from the Centre).
From Stansted Airport
Take the Stansted Express train to Tottenham Hale station. From there take the Victoria Line of the London Underground southbound to King’s Cross/St Pancras.
Taxis are more expensive than other forms of transport. You are advised to take a black cab which is properly licensed and safe to use. Ask the driver to take you to Thanet Street, WC1 which is just off the Euston Road and runs parallel to Judd Street. You can expect to pay between £40 and £100 to reach the ILSC from one of the airports. From the local underground stations (King’s Cross/St Pancras, Russell Square, Euston) expect to pay about £7.
Walking from St Pancras International or Kings Cross stations
Exit the station onto Euston Road. Cross to the opposite side and walk down Judd Street (O’Neills pub is on the corner). Then take the second right (Hastings Street) and first left (Thanet Street). We are half way along on the right hand side. The walk should take no more than 5 minutes.
Walking from Russell Square station
Cross the road and walk straight ahead down Marchmont Street. Keep walking until you reach the traffic lights where Marchmont Street crosses Tavistock Place. Cross over and keep walking straight ahead. Turn right into Leigh Street and second left into Thanet Street. We are half way along on the left hand side. The walk should take no more than 5 minutes.
A travel card, called an Oyster Card, is a plastic card that is used to pay for travel on public transport like buses, trains and trams. Contactless debit cards can also be used to pay for transport.
Click here to learn more about Oyster cards.
How to use an Oyster card / Contactless debit card
How to buy a travel card
How to buy a Visitor’s travel card
How to buy a paper ticket